Return Policy

It is important that the products are checked upon arrival to verify that the customer’s order is correct.  Trump Gel USA Corporation does not accept returns of products that were ordered incorrectly.
Orders that are made from an online web-store indicate your acceptance and agreement to the store terms.
  • No returns on opened Color and Clear Gels.
  • If for any reason you may need to return a product you will receive a credit on merchandise, there are no cash refunds.  Any exceptions to this are at our discretion, for unused and unopened products only.  Customers are responsible for shipping cost on returned goods and a 25% restocking fee.
  • Any instructional manuals are not refundable unless defective.
  • There are no returns on anything after 14 day of invoice.
  • Missing items or damages should be reported within 48 hours of delivery, no returns will be accepted after this time. If that were to ever occur we apologize in advance.  All our products are packed according to postal regulations.  Please inspect packages immediately upon receipt to verify the safe arrival of all contents. Orders are processed and double checked for accuracy prior to shipping but, human error can occur.   If there is damage to any contents due to the carrier, please file a claim with the appropriate agency for reimbursement.  
  • Any used files, brushes, etc. are not refundable.
  • There are no returns on anything after 14 day of invoice.
If Trump Gel USA has incorrectly shipped an order, customers will be credited for all shipping charges incurred.

Trump Gel USA products will not be guaranteed if used in combination with other products.